Slack

Integrate your Slack Workspace with All Quiet for efficient incident management right within Slack.

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Create Outbound Integration

1. Click on Integrations > Outbound to navigate to the outbound integrations page.
2. Once you’re on the Outbound Integrations page, click on Create New Outbound Integration in the top-right corner.

1. In the Display Name field, provide a name for your integration. For instance, you can name it “Slack”.
2. Under the Type section, select Slack from the dropdown menu.
3. Once you’ve provided all the necessary details, click on the Create Integration button to complete the setup.

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Add All Quiet App For Slack to Your Workspace

After successfully creating your new outbound integration, you’ll be redirected to the details page automatically.

1. The option Triggers Only on Forwarded is disabled by default. This means that we will forward all incidents to your Slack channels, unless excluded by additional routing rules. When enabled, we will not automatically send messages to your team’s channels. Messages will only be sent if users manually forward specific incidents or if you set up routing rules for your integration for Slack that automatically forward incidents in specific scenarios. You can change your selection anytime.
2. Notice that the installation status of the All Quiet integration is still pending.
3. To complete the integration with your Slack workspace, click on Add to Slack.

You are redirected to Slack where you’ll be asked to grant permissions for the All Quiet App for Slack. We request only those permissions that are strictly necessary for All Quiet to function properly. We access this data solely when you interact with the app and never use it for any other purpose. Click on Allow. To learn more about the data we collect, check out our privacy policy.

After you’ve granted All Quiet access to Slack, you’ll be redirected back to the integration page.

1. Observe that the Installation Status now indicates “installed”.
2. For All Quiet to send incidents to your Slack workspace, you must invite All Quiet to at least one channel.
3. As soon as you added All Quiet to at least one Slack channel, you can set up an automated message you can use to inform your team who’s currently on-call.
4. To save, click Update Settings

Navigate to the desired channel in Slack where you want All Quiet to send incidents to.

1. Start by typing /invite.
2. Choose “Add apps to this channel” from the dropdown.

Select “All Quiet” and then press the Add button to integrate the app into your on-call channel.

It looks like you’ve successfully installed the All Quiet bot to the “#on-call” channel in Slack.

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Engage with Incidents Directly in Slack

Each time you engage with incidents via All Quiet, our integration for Slack sends an interactive message to your designated channels. This allows you to manage incidents seamlessly, mirroring the experience on our iOS, Android, and Web Apps, all without leaving Slack.

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All Quiet App for Slack Commands

Now that All Quiet is installed on your Slack workspace you can use some handy commands. To see all available All Quiet for App Slack commands start by typing /aq and a window with available commands should appear.

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/aq oncall

Type in /aq oncall to directly see on Slack who is currently on-call in which escalation tier.

/aq oncall

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/aq new

Type in /aq new to trigger an All Quiet incident directly from Slack

/aq new

You can

• choose the team this incident is for
• the severity of the incident
• write a title for the incident
• add a description to the incident