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Setup time: 4 Min
Effortlessly connect Discord with All Quiet for streamlined incident management.

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Create Outbound Integration

  1. Click on the Outbound Integrations tab.
  2. Click on + Create.
  1. Enter a Display Name for your integration, e.g. “Discord”.
  2. Select a Team.
    For Organizations with Pro and Enterprise plan: This is going to be the root team of your integration. You will be able to add additional teams in the next step.
  3. Select Discord as the integration’s type.
  4. Forwarding settings:
    1. Default: Always will automatically forward all incidents to your Discord channels, unless excluded by advanced routing rules.
    2. Alternative: Always After Forwarding - Messages will only be sent if users manually forward specific incidents or if you set up advanced routing rules for your Discord integration that automatically forward incidents in specific scenarios. After the initial Forwarding, all updates will automatically be sent.
      You can change your selection anytime.
  5. Click Create Outbound Integration.

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Add All Quiet to Your Server

Once you’ve successfully created your new outbound integration, you’ll automatically be redirected to its Settings page.
  1. Observe that the installation status of the All Quiet integration is still pending.
  2. To complete the integration with your Discord Server, click Add to Discord.
In the Edit tab, you can change general settings like the integration’s Forwarding settings.
Only for Pro and Enterprise plan - Manage your Team Connections: The root team is pre-selected, and you can add the integration to further teams within the root team’s organization. Team Administrators can add / remove those teams they are an Administrator in, Organization Administrators & Organization Owners can manage the connections to all teams of the organization.
You’ll be redirected to Discord, where you’ll need to grant permissions to the All Quiet Discord app. We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.
  1. Select the servers where you wish to add All Quiet.
  2. Click Continue.
In the next step, you need to authorize the All Quiet App to read and write messages in your Discord Server to make full use of the integration. After granting All Quiet access to your Discord servers, you’ll be redirected back to the integration in All Quiet. Notice that the Installation Status now reads “Installed”.
  1. For All Quiet to send incidents to your Discord channels, you must select at least one channel.
    When selecting a private channel, make sure to add the All Quiet App / All Quiet EU App as a member via the Discord channel settings > permissions.
  2. Click Save Settings to confirm your channel selections.

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Engage with Incidents Directly in Discord

Whenever you engage with incidents via All Quiet, the Discord integration sends an interactive message to your designated channels. This allows for seamless incident management, mirroring the experience of our iOS, Android, and Web Apps, all within Discord.
Discord is now integrated with All Quiet, streamlining incident management and communication within a familiar interface.