Discord

Effortlessly connect Discord with All Quiet for streamlined incident management.

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Create Outbound Integration

1. Click on Integrations > Outbound to navigate to the outbound integrations page.
2. Once you’re on the Outbound Integrations page, click on Create New Outbound Integration in the top-right corner.

1. Enter a name for your integration in the Display Name field, such as “Discord”.
2. Select a team from the dropdown menu.
   For Organizations with Pro and Enterprise plan: This is going to be the root team of your integration. You will be able to add additional teams in the next step.
3. In the Type section, choose Discord from the dropdown menu.
4. After filling in all required details, click on the Create Integration button to finalize the setup.

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Add All Quiet to Your Server

Once you’ve successfully created your new outbound integration, you’ll automatically be redirected to its details page.

1. The option Triggers Only on Forwarded is disabled by default. This means that we will forward all incidents to your Discord channels, unless excluded by advanced routing rules. When enabled, we will not automatically send messages to your team’s channels. Messages will only be sent if users manually forward specific incidents or if you set up advanced routing rules for your Discord integration that automatically forward incidents in specific scenarios. You can change your selection anytime.
2. Only for Pro and Enterprise plan: The root team is pre-selected, and you can add the integration to further teams within the root team’s organization. Team Administrators can add / remove those teams they are an admin in, Organization Administrators & Organization Owners can manage the connections to all teams of the organization.
3. Observe that the installation status of the All Quiet integration is still pending.
4. To complete the integration with your Discord server, click Add to Discord.

You’ll be redirected to Discord, where you’ll need to grant permissions to the All Quiet Discord app.

We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.

1. Select the servers where you wish to add All Quiet.
2. Click Continue.

In the next step, you need to authorize the All Quiet App to read and write messages in your Discord Server to make full use of the integration.

After granting All Quiet access to your Discord servers, you’ll be redirected back to the integration page. Notice that the Installation Status now reads “Installed”.

1. For All Quiet to send incidents to your Discord channels, you must select at least one channel.
   • When selecting a private channel, make sure to add the All Quiet App / All Quiet EU App as a member via the Discord channel settings > permissions.
2. Click Update Channels to confirm your channel selections.

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Engage with Incidents Directly in Discord

Whenever you engage with incidents via All Quiet, the Discord integration sends an interactive message to your designated channels. This allows for seamless incident management, mirroring the experience of our iOS, Android, and Web Apps, all within Discord.