Discord
Connect Your Discord Server with All Quiet to Manage Incidents from Discord
Effortlessly connect Discord with All Quiet for streamlined incident management.
Create Outbound Integration
- Click on
Integrations > Outbound
to navigate to the outbound integrations page. - Once you’re on the Outbound Integrations page, click on
Create New Outbound Integration
in the top-right corner.
- Enter a name for your integration in the Display Name field, such as “Discord”.
- Select a team from the dropdown menu.
- In the Type section, choose Discord from the dropdown menu.
- After filling in all required details, click on the Create Integration button to finalize the setup.
Add All Quiet to Your Server
Once you’ve successfully created your new outbound integration, you’ll automatically be redirected to its details page.
- The option
Triggers Only on Forwarded
is disabled by default. This means that we will forward all incidents to your Discord channels, unless excluded by additional routing rules. When enabled, we will not automatically send messages to your team’s channels. Messages will only be sent if users manually forward specific incidents or if you set up routing rules for your Discord integration that automatically forward incidents in specific scenarios. You can change your selection anytime. - Observe that the installation status of the All Quiet integration is still pending.
- To complete the integration with your Discord server, click
Add to Discord
.
You’ll be redirected to Discord, where you’ll need to grant permissions to the All Quiet Discord app.
We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.
- Select the servers where you wish to add All Quiet.
- Click
Continue
.
In the next step, you need to authorize the All Quiet App to read and write messages in your Discord Server to make full use of the integration.
After granting All Quiet access to your Discord servers, you’ll be redirected back to the integration page. Notice that the Installation Status now reads “Installed”.
- For All Quiet to send incidents to your Discord channels, you must select at least one channel.
- Click
Update Channels
to confirm your channel selections.
Engage with Incidents Directly in Discord
Whenever you engage with incidents via All Quiet, the Discord integration sends an interactive message to your designated channels. This allows for seamless incident management, mirroring the experience of our iOS, Android, and Web Apps, all within Discord.
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