Linear

Effortlessly connect Linear with All Quiet for streamlined incident management.

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Create Outbound Integration

1. Click on Integrations > Outbound to navigate to the outbound integrations page.
2. Once you’re on the Outbound Integrations page, click on Create New Integration in the top-right corner.

1. Enter a name for your integration in the Display Name field, such as “Linear”.
2. Select the team you want to add the integration to.
3. In the Type section, choose Linear from the dropdown menu.
4. After filling in all required details, click on the Create Outbound Integration button to finalize the setup.

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Add All Quiet to Your Linear Space

Once you’ve successfully created your new outbound integration, you’ll automatically be redirected to its details page.

1. The option Triggers Only on Forwarded is enabled by default. This means, that we will not automatically forward incidents to create issues in your Linear workspace. Issues will only be created if users manually forward specific incidents or if you set up routing rules for your Linear integration that automatically forward incidents in specific scenarios. If you disable Triggers Only on Forwarded, we will forward all incidents to Linear, unless excluded by additional routing rules. You can change your selection anytime.
2. Observe that the installation status of the All Quiet integration is still pending.
3. To complete the integration with your Linear Space, click Add to Linear.

You’ll be redirected to Linear, where you’ll have to login first.

After login, you you’ll need to grant All Quiet permissions in your the Linear workspace.

We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.

Click Authorize All Quiet.

Then, your are redirected back to your Linear integration’s details page in All Quiet. Next, you need to configure the integration.

1. As you can see, the Installation Status changed to installed.
2. Select the Linear Team you want to forward the All Quiet incidents to.
3. Optionally, you can add a project.
4. You can add a State for New Issues created from All Quiet incidents. If you don’t add a state, we use the default state from your Linear settings.
5. You may add your Linear Issue Labels if you want to organize your Linear issues by labels.

As you can manage the incident in both, All Quiet and Linear, you can sync the state between both projects. This allows you to manage the incident on one platform only and you don’t have to make changes twice.

For changes in All Quiet:

1. Select the Linear issue state you want to set after resolving an incident in All Quiet.
2. Select the Linear issue state you want to set after re-opening an incident in All Quiet.

For changes in Linear:

1. Select the Linear state that sets an incident to Resolved in All Quiet.
2. Select the Linear state that sets an incident to Reopened in All Quiet.
3. Save your Linear settings.