Zapier

Zapier’s claim is “More Integrations Than Anyone”. With this integration, you can connect All Quiet with any of Zapier’s listed integrations.

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Create Outbound Integration

1. Click on Integrations > Outbound to navigate to the outbound integrations page.
2. Once you’re on the Outbound Integrations page, click on Create New Outbound Integration in the top-right corner.

1. In the Display Name field, provide a name for your integration. For instance, you can name it “Our Zapier Integration”.
2. Select the Team for which you want to set up the integration.
3. Under the Type section, select “Zapier” from the dropdown menu.
4. Once you’ve provided all the necessary details, click on the Create Outbound Integration button to complete the setup.

After successfully creating your new outbound integration, you’ll be redirected to the details page automatically.

1. The option Triggers Only on Forwarded is disabled by default. This means that we will forward all incidents to Zapier, unless excluded by additional routing rules. When enabled, we will not automatically send incidents to Zapier. Incidents will only be sent if users manually forward specific incidents or if you set up routing rules for your Zapier Outbound integration that automatically forward incidents in specific scenarios. You can change your selection anytime.
2. You receive the Integration ID that you will need on Zapier’s site to connect with All Quiet.
3. You receive the Webhook Secret that you will need on Zapier’s site to connect with All Quiet, too.

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Use All Quiet as a Trigger in Zapier

You can use Zapier to connect other outbound tools to your All Quiet workflows than those for that we have direct outbound integrations already.

First, log in to your Zapier account.

1. On the home screen, click Create.
2. Select Zaps.

After the Zap is created, select the Trigger.

1. Search for All Quiet.
2. Select it.

1. After selecting the app, you need to choose an Event. As you selected All Quiet as a Trigger, you can only select New Incident Intent.
2. After selection, click Continue.

Now, you need to sign in to you All Quiet Account to connect it with Zapier.

You will have to provide your

1. Integration ID and
2. Webhook Secret that you received after creating the outbound integration in All Quiet.
3. After providing the credentials, click Yes, Continue to All Quiet.

After signing in with All Quiet, you can continue.

Test the Trigger to see if you can load an All Quiet incident into Zapier.

1. You can select a payload that you would like to use for the test.
2. Continue with selected record.

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Add an Action based on the All Quiet Trigger

Now, you can select a Zap Action to trigger with you All Quiet incident.

1. Search for Gmail.
2. Select it.

Gmail is added as integration to create an Action in our Zap. Now, we have to configure it in order to use it.

1. Select an Event supported by the Gmail integration.
2. Here, we choose “Send Email”.
3. Click Continue.

Sign in to the Gmail account you want to use to send the email.

After successful sign in, you will see the connected Gmail Account in Zapier. From here, click Continue to configure your action.

As we previously selected the Event “Send Email”, we can now configure the email’s elements. We can combine text with the elements from All Quiet incidents. Here, we see the example payload elements from the Trigger we set up ealier.

After setting up your mail, click Continue.

Now, you can test your Zap by sending a test mail based on your configuration and the example payload.

The result in Gmail.

If you’re happy with the result, publish your Zap.