Connect Your Jira Boards with All Quiet to create Jira issues based on All Quiet incidents
Effortlessly connect Jira with All Quiet for streamlined incident management.
Integrations > Outbound
to navigate to the outbound integrations page.Create New Integration
in the top-right corner.Jira
from the dropdown menu.Create Outbound Integration
button to finalize the setup.Once you’ve successfully created your new outbound integration, you’ll automatically be redirected to its details page.
Triggers Only on Forwarded
is enabled by default. This means, that we will not automatically forward incidents to create issues in your Jira project. Issues will only be created if users manually forward specific incidents or if you set up advanced routing rules for your Jira integration that automatically forward incidents in specific scenarios. If you disable Triggers Only on Forwarded
, we will forward all incidents to Jira, unless excluded by additional advanced routing rules. You can change your selection anytime.Add to Jira
.You’ll be redirected to Jira, where you’ll have to login first.
After login, you you’ll need to grant All Quiet permissions for your the Jira site. We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.
Accept
.Then, your are redirected back to your Jira integration’s details page in All Quiet. Next, you need to configure the integration.
installed
.Issue Type for New Issues
. This defines the type of issue that is created from an All Quiet incident.Status for New Issues
created from All Quiet incidents. If you don’t add a status, we use the default status from your Jira settings.As you can manage the incident in both, All Quiet and Jira, you can sync the status between both projects. This allows you to manage the incident on one platform only and you don’t have to make changes twice.
For changes in All Quiet:
For changes in Jira:
Resolved
in All Quiet.Reopened
in All Quiet.Don’t forget to Save Jira Settings.
This feature is basically the Jira Inbound Integration. You can create All Quiet incidents from Jira issues. Here’s how it works:
On your Jira Outbound integration’s details page in All Quiet, scroll below section << Sync from Jira
To create Incidents from Jira
Enable Incident Creation
. Otherwise, Jira Issues will not create new All Quiet incidents at all.No Priority
, Highest
& High
will create All Quiet incidents with Critical
severityMedium
priority will create All Quiet incidents with Warning
severityLow
& Lowest
priority will create All Quiet incidents with Minor
severitySave Jira Settings
.To check if everything works as expected, create a Jira Issue that should create an All Quiet incident based on your integrations. Then, navigate to the incidents overview in All Quiet. You should find an incident created by Jira.
Connect Your Jira Boards with All Quiet to create Jira issues based on All Quiet incidents
Effortlessly connect Jira with All Quiet for streamlined incident management.
Integrations > Outbound
to navigate to the outbound integrations page.Create New Integration
in the top-right corner.Jira
from the dropdown menu.Create Outbound Integration
button to finalize the setup.Once you’ve successfully created your new outbound integration, you’ll automatically be redirected to its details page.
Triggers Only on Forwarded
is enabled by default. This means, that we will not automatically forward incidents to create issues in your Jira project. Issues will only be created if users manually forward specific incidents or if you set up advanced routing rules for your Jira integration that automatically forward incidents in specific scenarios. If you disable Triggers Only on Forwarded
, we will forward all incidents to Jira, unless excluded by additional advanced routing rules. You can change your selection anytime.Add to Jira
.You’ll be redirected to Jira, where you’ll have to login first.
After login, you you’ll need to grant All Quiet permissions for your the Jira site. We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.
Accept
.Then, your are redirected back to your Jira integration’s details page in All Quiet. Next, you need to configure the integration.
installed
.Issue Type for New Issues
. This defines the type of issue that is created from an All Quiet incident.Status for New Issues
created from All Quiet incidents. If you don’t add a status, we use the default status from your Jira settings.As you can manage the incident in both, All Quiet and Jira, you can sync the status between both projects. This allows you to manage the incident on one platform only and you don’t have to make changes twice.
For changes in All Quiet:
For changes in Jira:
Resolved
in All Quiet.Reopened
in All Quiet.Don’t forget to Save Jira Settings.
This feature is basically the Jira Inbound Integration. You can create All Quiet incidents from Jira issues. Here’s how it works:
On your Jira Outbound integration’s details page in All Quiet, scroll below section << Sync from Jira
To create Incidents from Jira
Enable Incident Creation
. Otherwise, Jira Issues will not create new All Quiet incidents at all.No Priority
, Highest
& High
will create All Quiet incidents with Critical
severityMedium
priority will create All Quiet incidents with Warning
severityLow
& Lowest
priority will create All Quiet incidents with Minor
severitySave Jira Settings
.To check if everything works as expected, create a Jira Issue that should create an All Quiet incident based on your integrations. Then, navigate to the incidents overview in All Quiet. You should find an incident created by Jira.