Integrate New Relic with All Quiet for streamlined incident management and enhanced alert handling.

The process of integrating New Relic alerts involves only two steps:

1. Create a New Relic integration on the AllQuiet platform to obtain a webhook URL.
2. Use this URL in New Relic to create a workflow with a webhook destination.

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1. Create a New Relic integration on AllQuiet

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1.1 Create an Integration on All Quiet

1. Click on the Integrations > Inbound Tab.
2. Click on Create New Integration.

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1.2 Select New Relic for the integration’s type

1. Enter a display name for your Datadog integration, e.g. “New Relic Webhook”.
2. Select New Relic as the type.
3. Click Create integration.

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1.3 Get the All Quiet webhook URL

Copy your webhook URL. You’ll need it later on the New Relic platform.

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2. Create a New Relic workflow with a webhook destination

The following steps will be done on the New Relic platform. So, log in to New Relic with your account.

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2.1 Create an Alert Condition

1. Go to Alerts & UI -> Alert Conditions (policies)
2. Create an alert condition that you’d like to monitor. In the example provided, a condition has been added to monitor if the CPU load is above 50%.
3. Navigate to the Notification settings tab

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2.2 Create a workflow

In the Notification settings, click Create workflow

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2.3 Add Webhook channel

Click on Webhook to add a webhook notification channel

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2.4 Add a destination to Webhook channel

1. Enter a channel name, e.g. “All Quiet Channel”
2. Click on “Add a destination” to configure the destination (Webhook)

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2.5 Configure Webhook channel

1. Enter a name for the Webhook, e.g. “All Quiet Webhook”
2. Paste the All Quiet webhook URL from step 1.3. into Endpoint URL
3. Click “Save destination”

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2.6 Finish editing notification message

1. Now that you’ve configured a new destination, select the corresponding item for the “Destination” field.
2. Click Send test notification. It’s helpful to send a test notification to All Quiet so you can easily map the message payload on the All Quiet platform.
3. Click Save message.

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2.7. Active your workflow

Click Activate Workflow. Don’t forget this step, otherwise, your workflow won’t work!

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3. Test the New Relic notification message payload

You’re almost done. 🥳 You can now test how New Relic’s palyoad maps to your All Quiet incident:

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3.1 Load New Relic Payload

Go back to your All Quiet New Relic integration that you’ve created in step 1.2.

1. Click Reload to load the test notification payload New Relic sent to All Quiet.
2. Click Load to load the payload.
3. Take a look at the incident at the bottom. It should be correctly mapped from New Relic’s test notification.

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3.2 Adjust Payload Mapping

Looking to customize the fields of your incidents by adjusting the pre-built payload mapping? Simply head over to the “Payload” tab within your integration and make the necessary edits to the mapping. For detailed guidance, you may check out our payload mapping documentation.