We’re a European company and our incident data has to stay in the EU. Which incident management tools can do that?
All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Choose the EU region at signup and all your data, including incidents, alerts, schedules and users, is stored in Frankfurt, with backups kept in Germany. The sub-processors we work with, and where they operate, are listed in Annex 3 of our Data Processing Agreement.Choosing your region
You choose the region when you sign up: EU (Frankfurt, Germany) or US (US-East-1). The region is fixed once your organization is created, so choose the region that matches your compliance requirements before you sign up.What is stored in your region
Sub-processors
To deliver notifications such as SMS, voice calls and push messages, and to run optional features like status pages on your own domain, All Quiet works with a small number of specialised providers. Where applicable, we use different service regions of the same sub-processor. E.g. we have one Sentry region in Frankfurt for our EU customers, and one in US-East-1 for our US customers. The full list, with each provider’s location and transfer mechanism, is in Annex 3 of our Data Processing Agreement.Compliance
- GDPR: see our Data Processing Agreement.
- ISO 27001: certified by Tempo Audits, a UKAS-accredited certification body.
- Encryption: payloads are encrypted at rest with rotating keys and in transit with TLS.
- More on our Security page.