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Documentation Index

Fetch the complete documentation index at: https://docs.allquiet.app/llms.txt

Use this file to discover all available pages before exploring further.

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Trial Phase

All Quiet offers a free 30-Day trial. No credit card required! After 30 days you need to subscribe to our services to continue using All Quiet effectively. You can subscribe in the Billing section of your dashboard. Select between our three different pricing plans based on your needs.
The Billing & Subscription section is only accessible for Billable Users of at least one team / organization.
We are using the payment processor Stripe to process your subscription, and we’ll never save your payment details on our side.
  • ✅ Risk-Free: you can cancel any time.
  • ✅ Flexible: change users any time.
  • ✅ Cost Management: billed monthly.
  • 🪨 Rock-solid availability: Our app is always on, so you can be too!

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Manage Billing & Subscription

After subscribing, you can manage your subscription and billing settings on the Billing & Subscription page.
  1. You can easily edit your current billing address.
  2. Also, you can change your payment method for future payments.
  3. Your invoices will be available for download. Besides, you can edit the invoice recipients.
  4. After clicking Manage Subscription, you’re redirected to the Manage Subscription page. Here, you can either switch between our different plans or cancel your subscription.
Manage Subscription page.

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How Is The Number of Billed Users Calculated?

Billing is based on your plan and on the number of Unique Users with Team Memberships across all teams billed by the Billable User.
If you have a running subscription and no billed users, we will keep your subscription active with the minimum quantity of 1 billed user. You can explicitly cancel your subscription at any time.
You can view all billed users under “Billing & Subscription > Your Subscription”. To add / remove users, go to your Teams’ membership settings. Example:
  • User A is the Billable User of Team 1 & 2
    • Team 1 Memberships: User A, User B, User C
    • Team 2 Memberships: User B, User D
There’s a total of 4 unique users across both teams, so 4 users are being billed to User A. Pricing depends on User A’s plan.

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How to change the Billable User

Here’s how want to change the Billable User for your Team or Organization.

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Teams

If the team is part of an Organization, read the Organizations section to learn how to change the Billable User.
1

Step 1

Go to the Teams view and select Edit.
2

Step 2

Go to field Billed by to change the Billable User of the Team. You can choose other Team Administrators to become the new Billable User.
Be careful when changing the Billable User. A subscription is attached to a User, not to a Team. The new Billable User will have to resubscribe and create a new subscription. Otherwise, no new incidents will be created for this Team. Exception: The Trial is still active.

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Organizations

All teams in an Organization have a single Billable User. This Billable User is the Billable User of all teams within that Organization.
1

Step 1

Go to the Organizations view and select Edit
2

Step 2

Go to field Billed by to change the Billable User of the Organization. You can choose other Organization Owners to become the new Billable User.
Be careful when changing the Billable User. A subscription is attached to a User, not to an Organization. The new Billable User will have to resubscribe and create a new subscription. Otherwise, no new incidents will be created for Teams in this Organization. Exception: The Trial is still active.