The Maintenance Mode feature in ‘All Quiet’ allows for the management of incident alerts during times of scheduled maintenance or expected downtime. It is accessible through the Team > Calendar page on the ‘All Quiet’ interface.

The maintenance schedule, once created, is visible in the team’s calendar, offering insight into planned maintenance or downtime.

  • Maintenance Mode: Incidents will not be created in the system.
  • Muted Mode: Incidents will be created without triggering notifications.

How to create a maintenance schedule (steps below):

1

Quick Actions

Use these to quickly populate the start and end times with predetermined durations ranging from 30 minutes to 8 hours.

2

Start Date and Time

Specify the start date and time for the maintenance window according to the team’s timezone.

3

End Date and Time

Specify the end date and time to mark the conclusion of the maintenance window.

4

Type

Choose between two types of maintenance modes:

  • Maintenance: Selecting this option will prevent the creation of new incidents during the scheduled period.
  • Muted: This option allows incidents to be created without sending out any notifications during the period.
5

Create

Clicking the ‘Create’ button will confirm and activate the maintenance schedule. It will also be displayed in the team’s calendar.

Was this page helpful?

Engagement ReportBilling & Subscription